At SolarXLab, we pride ourselves on being a New Zealand-based team of professionals passionate about renewable energy and sustainability. Our team is composed of industry experts, skilled engineers, and dedicated customer service representatives who work together to provide top-quality solar solutions and exceptional service.

Our team’s combined expertise and commitment to excellence make SolarXLab a leader in the solar energy industry in New Zealand. We are dedicated to helping our customers transition to renewable energy and create a more sustainable future.

1. Introduction

These Terms and Conditions govern your use of the SolarXLab website and your purchase of products from SolarXLab. By accessing our website and/or purchasing from us, you agree to be bound by these terms.

2. Use of the Website

  • You must be at least 18 years old to use this website.
  • You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Product Information

  • We make every effort to display accurate information about our products. However, we do not warrant that product descriptions or other content on our site are complete, reliable, current, or error-free.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices for our products are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

5. Shipping and Delivery

  • We offer shipping across New Zealand. Shipping and delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
  • We are not responsible for any customs, duties, or taxes imposed on shipped products outside of New Zealand.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returns and refunds.

7. Warranty

  • Our products come with a manufacturer’s warranty, which is detailed in the product documentation.
  • Warranty claims must be made in accordance with the instructions provided in the product documentation.

8. Limitation of Liability

  • To the maximum extent permitted by New Zealand law, SolarXLab shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

9. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website and purchase of products from us constitutes your acceptance of the new terms.

Contact Us

If you have any questions about our Terms and Conditions, please contact us at:

  • Email:
  • Phone: 02108237873
  • Address: 820/145 Nelson St, Auckland Central, Auckland